Online Ordering Information

Retailers Advantage will only sell products to legitimate retailers. Information may be requested and your status verified before your first order can be confirmed and shipped. This helps to discourage those buyers who may intend to engage in illegal activities or utilise products for illegal purposes. 
Retailers Advantage is not affiliated with Sensormatic, Checkpoint, Knogo, or any other EAS or retail security company. We only sell used or refurbished items from these companies.
Safe Shopping Guarantee

OUR GUARANTEE: The Retailers Advantage Safe Shopping Guarantee protects you while you shop on the Site, so that you never have to worry about credit card safety. Period.

We guarantee that every transaction you make at Retailers Advantage will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at Retailers Advantage. See guarantee details below.

Why is Retailers Advantage so safe?
Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

GUARANTEE DETAILS: Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Retailers Advantage will cover the entire liability for you, up to the full $50.00. Retailers Advantage will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at Retailers Advantage while using the secure server. In the event of unauthorized use of your credit card, you must immediately notify your credit card provider in accordance with its reporting rules and procedures.

Shipping & Delivery
When you place an order, we estimate the shipping and delivery dates based on the availability of your items and the shipping option you select. You will be advised of the estimated shipping dates once your order is confirmed. Items that are in stock typically ship within 1-2 business days. For products that are backordered, you will be advised of an estimated shipping and delivery date via email.
Privacy & Security
At Retailers Advantage we are committed to protecting your privacy. To review our Privacy Policy, please refer to our terms and conditions.
Returns & Replacements
Items purchased may be returned for a refund within 30 days of receipt of the shipment. Shipping costs are separate and not included in the refund. Additonally, the customer is expected to cover the shipping costs to return the items. We will, of course, pay the return shipping costs if the return is a result of our error. All items being returned must be in the same condition as when they were shipped and delivered, with original packaging and accessories. We do not accept returns of products that are on final sale; we will not issue refunds for such items.
Placing an order at Retailers Advantage is easy. There's no need to create an account first. You will automatically be prompted to create an account when you place your first order online. Of course, we also accept orders by phone or fax should you prefer.
Payment, Pricing & Promotions
Our online store accepts all major credit cards (Visa, MasterCard, American Express & Discover). Should you wish to make a payment using another method, please contact us.
Viewing Orders
To view your current order(s) or order history, simply log in to your account by clicking on the link in the top blue bar. This will take your to your Account Dashboard. Click on 'My Orders' in the left menu bar.
Updating Account Information
To update your account information, log in to your account by clicking on the link in the top blue bar. This will take your to your Account Dashboard. Click on 'Edit' where your account information is shown, or select 'Account Information' in the left menu bar.
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